Returns and exchanges
Not satisfied with your purchase? Don't worry, we've got you covered!
You may return the product for a refund within 14 days of receiving your order. Make sure to provide the goods in the same condition as when they were received with unbroken packaging and labels.
The refund includes the full cost of the purchase, excluding any shipping costs. The shipping costs for returning the item will not be refunded.
You can return your order easily through our return portal. The only thing you need is your email and order number wich starts with #MS. From there you can smoothly choose a return option and print your return label.
For customers outside the EU:
Please contact us before registering a return! Once the item is received, we will refund the full price of the product within 2 business days.
*Don't forget to mention your order number when you return your order.